Cricket CX Terms and Conditions — Complete Player Agreement

1Definitions

Throughout these Terms and Conditions, the following terms carry the meanings set out below:

• "Cricket CX" refers to the online platform operated at cricketcx.onl, including all games, sports betting markets, promotions and account services available on that domain.
• "Player" or "you" refers to any individual who has registered a Cricket CX account or who is using any part of the platform.
• "Account" refers to the personal player account held on Cricket CX, linked to a verified identity and used for all deposits, bets, gameplay and withdrawals.
• "PKR" or "Rs" refers to Pakistani Rupees — the currency in which all Cricket CX transactions are conducted.
• "Bonus" refers to any promotional credit, free bet, cashback offer or other incentive provided by Cricket CX to a player under specific conditions.
• "Wagering Requirement" refers to the number of times a bonus amount must be played through before it or any winnings derived from it become eligible for withdrawal.
• "Provably Fair" refers to a cryptographic system used in certain Cricket CX games — including Aviator — that allows players to independently verify the fairness of each round's outcome after it has occurred.

2Account Registration

To use Cricket CX, you must register a player account. The following rules govern account registration and management:

• You may hold only one active account on Cricket CX. Opening multiple accounts — whether under the same or different names, phone numbers or payment details — is strictly prohibited. Duplicate accounts will be closed without notice and any balances held pending review.
• You must provide accurate, complete and current information when registering. This includes your full name, date of birth, phone number and payment details. Providing false registration information is a breach of these Terms and Conditions.
• Your Cricket CX account is personal to you. You must not allow any other person to access, use or bet through your account. Sharing account credentials is done entirely at your own risk and does not affect Cricket CX's right to enforce these terms against the registered account holder.
• You are responsible for the security of your password. Cricket CX recommends using a strong, unique password for your account and never sharing it. If you believe your account has been accessed by an unauthorised party, contact Cricket CX support immediately at support@cricketcx.onl.
• Cricket CX reserves the right to require identity verification (KYC) at any stage — at registration, before processing a withdrawal or at any point where the platform has reason to verify a player's identity. Failure to provide requested documentation within the specified timeframe may result in account restriction.

3Eligibility

Cricket CX is available to players who meet all of the following eligibility conditions:

• You must be at least 18 years of age. Players under 18 are not permitted to register or use Cricket CX under any circumstances.
• You must be using Cricket CX for personal, recreational purposes only. Using the platform for commercial purposes — including operating bots, automated betting systems or reselling access — is not permitted without explicit written authorisation from Cricket CX.
• You must not be subject to self-exclusion on Cricket CX or any affiliated platform. If you have previously self-excluded and your exclusion period has not expired, you must not attempt to register a new account.
• You must not be acting on behalf of another person. All bets and account activity must be your own, placed from your own funds.

Cricket CX takes underage gambling seriously. Any account found to belong to a player under 18 will be closed immediately, all transactions will be reversed and the matter may be reported to relevant authorities.

4Deposits & Payments

All financial transactions on Cricket CX are conducted in Pakistani Rupees (PKR). The following rules apply to all deposits:

• The minimum deposit amount is Rs 200. There is no maximum deposit limit for standard accounts, though higher transaction amounts may trigger enhanced verification checks.
• Accepted deposit methods include: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT) and Visa/Mastercard debit and credit cards. Cricket CX does not accept deposits via cryptocurrency or any method not listed in your account's cashier section.
• Deposits made via Easypaisa or JazzCash are typically credited to your Cricket CX balance within 30 seconds. Bank transfer deposits are usually credited within the same business day. If a deposit is not reflected in your account within the expected timeframe, contact Cricket CX support with your transaction reference.
• Cricket CX does not charge fees on deposits. However, your bank or payment provider may apply their own transaction charges — these are not within Cricket CX's control.
• Funds deposited must originate from a payment method registered in your own name. Third-party deposits are not accepted and will be returned to the source where possible.

5Withdrawals

Cricket CX processes withdrawals as quickly as possible. The following conditions and timelines apply:

• There is no minimum withdrawal amount on Cricket CX. You may request a withdrawal for any positive real-money balance in your account.
• Easypaisa and JazzCash withdrawals are typically processed within 15 minutes of approval. Bank transfer (IBFT) withdrawals are processed within the same business day in most cases. Card withdrawals follow the issuing bank's processing timeline.
• Withdrawals can only be made to a payment method in your own name. Cricket CX will not process withdrawals to third-party accounts under any circumstances.
• Cricket CX reserves the right to request identity verification documents before processing any withdrawal. Providing false documentation is grounds for permanent account closure and referral to law enforcement.
• Bonus funds are not withdrawable until the applicable wagering requirement has been fully met. Only real-money balances and bonus winnings that have cleared the wagering requirement may be withdrawn.
• Cricket CX reserves the right to delay or withhold withdrawal processing where there is reasonable suspicion of fraudulent activity, money laundering or breach of these Terms and Conditions.

6Bonuses & Promotions

Cricket CX offers a range of bonuses and promotional offers to both new and existing players. The following general conditions apply to all promotions unless the specific promotion's terms state otherwise:

• All bonuses are subject to a wagering requirement stated in the individual promotion's terms. Wagering requirements must be met within the validity period of the bonus, after which unused bonus funds expire.
• Only one bonus may be active at a time per player account on Cricket CX, unless the promotion explicitly states that it can be combined with other offers.
• Welcome bonuses are available to new players only. A "new player" is defined as an individual who has not previously held an account on Cricket CX, regardless of the name, phone number or device used.
• The Refer a Friend programme pays Rs 500 real cash per qualifying referral. A qualifying referral requires the referred player to: (a) be a genuinely new Cricket CX account holder; (b) deposit a minimum of Rs 200; and (c) complete the qualifying play-through. Bonus funds earned through referrals carry no wagering requirement and can be withdrawn immediately. Self-referrals and coordinated fake registrations are prohibited and will result in forfeiture of rewards and account suspension.
• Cricket CX reserves the right to modify, suspend or terminate any promotion at any time. Where a promotion is terminated early, bonuses already credited to accounts at the point of termination will be honoured subject to the original wagering conditions.
• Misuse of promotions — including the creation of multiple accounts to claim bonuses multiple times — constitutes fraud and will result in immediate account closure and forfeiture of all balances.

7Gameplay & Fair Play

Cricket CX is committed to providing a fair and transparent gaming environment for all players. The following rules apply to all gameplay activity on the platform:

• All games on Cricket CX use certified Random Number Generators (RNGs). The RTP figures published for each game are real and independently verified. Provably Fair games — including Aviator — allow players to verify individual round results using published cryptographic hashes.
• Collusion between players — including coordinating bets to guarantee an outcome or exploit game mechanics — is strictly prohibited.
• Exploiting software errors, glitches or vulnerabilities in Cricket CX's platform or games is prohibited. Any winnings generated through exploitation of an error are not valid and will be voided. Cricket CX is not liable for errors in game software and reserves the right to void bets and reverse transactions where a software error is identified.
• Using automated software, bots or any third-party tool to place bets or interact with games on Cricket CX is not permitted. Accounts found to be using automated tools will be closed immediately.
• Cricket CX reserves the right to void any bet or game result where there is evidence of manipulation, technical failure or a breach of these fair play provisions.

8Sports Betting Rules

The following rules apply specifically to sports betting activity on Cricket CX:

• All bets are accepted subject to the odds displayed at the time the bet is placed and confirmed. Cricket CX reserves the right to refuse any bet or to void a bet placed at an erroneous price — this includes obviously incorrect odds caused by a technical or human error.
• Live (in-play) bets are accepted at Cricket CX's discretion. Delays in bet acceptance during live markets are a normal part of in-play betting and do not constitute grounds for a complaint.
• If a sporting event is abandoned, postponed or cancelled before the minimum play requirement for that market is met, bets will be voided and stakes returned to player accounts.
• Cricket CX applies a maximum payout limit per event. Bets that result in winnings exceeding the stated payout limit will be settled at the maximum payout amount rather than the calculated return. Maximum payout limits are displayed on the relevant market page.
• Match-fixing and insider betting are strictly prohibited. If Cricket CX has reasonable grounds to suspect that a player has placed a bet with knowledge of a predetermined outcome, the bet will be voided, the account suspended and the matter may be referred to the relevant sports governing body.
• All bet settlement decisions made by Cricket CX are final once the relevant result has been confirmed by the official governing body of the sport.

9Account Suspension & Closure

Cricket CX reserves the right to suspend, restrict or permanently close any player account under the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Provision of false or misleading information during registration or verification.
• Suspected fraud, money laundering or other illegal financial activity.
• Misuse of bonuses or promotions, including duplicate account creation.
• Use of automated tools, bots or other prohibited software.
• Collusion, match-fixing or any form of cheating.
• Reasonable grounds to believe that the account holder is under 18 years of age.
• A valid self-exclusion request from the account holder or a verified third party acting on their behalf.

Where an account is closed due to breach of these terms, Cricket CX reserves the right to withhold some or all of the account balance depending on the nature and severity of the breach. Players who believe their account has been closed in error should contact support@cricketcx.onl with their account details and a description of the issue.

Players may also request voluntary account closure at any time by contacting Cricket CX support. Voluntary closure requests are processed within 5 business days. Any real-money balance remaining at the time of closure will be returned via the player's registered withdrawal method, subject to verification.

10Responsible Gaming

Cricket CX takes its responsible gaming obligations seriously. The following tools and policies are in place to support players who wish to manage their activity:

• Deposit Limits: Players can set daily, weekly or monthly deposit limits from their account dashboard. Once set, limits take effect immediately and cannot be increased for 24 hours after the change is requested.
• Loss Limits: Players can set a maximum loss amount for a defined period. Once the limit is reached, no further real-money bets can be placed until the period resets.
• Session Time Reminders: Players can set time-based reminders that notify them of how long they have been playing in a single session.
• Cooling-Off Periods: Players can request a break from Cricket CX for between 24 hours and 6 weeks. During a cooling-off period, the account is temporarily restricted and cannot be used for deposits or gameplay.
• Self-Exclusion: Players can permanently self-exclude from Cricket CX. Self-exclusion takes effect immediately and cannot be reversed for a minimum of 6 months. During self-exclusion, all marketing communications from Cricket CX are also stopped.

If you are concerned about your gaming activity or the activity of someone you know, Cricket CX strongly encourages you to use these tools or to contact our support team directly. Full information is available on our Responsible Gaming page.

11Privacy & Data

Cricket CX collects, stores and processes player data in accordance with its Privacy Policy, which is published separately at /privacy-policy and forms part of this agreement by reference.

Key data principles that apply to your Cricket CX account:

• Personal data you provide during registration and verification is used for account management, identity verification, payment processing and regulatory compliance only.
• Cricket CX does not sell player data to third parties for marketing purposes.
• Your Cricket CX account data is encrypted in transit and at rest using industry-standard security protocols.
• You have the right to request a copy of the personal data Cricket CX holds about you. Submit such requests to support@cricketcx.onl.
• Account data is retained for a minimum period as required by applicable law. After the retention period, data is deleted or anonymised.

12Limitation of Liability

To the fullest extent permitted by applicable law, Cricket CX's liability to any player is limited as follows:

• Cricket CX is not liable for any loss of funds resulting from a player's failure to comply with these Terms and Conditions.
• Cricket CX is not liable for losses resulting from technical failures, internet connectivity issues on the player's side or force majeure events beyond Cricket CX's reasonable control.
• Cricket CX is not liable for the outcome of bets that are validly placed and settled in accordance with these terms, including sports betting results and casino game outcomes determined by certified RNG systems.
• Where a technical error results in an incorrect bet being accepted or an incorrect game result being displayed, Cricket CX's liability is limited to returning the stake for the affected bet. It does not extend to any claimed profits or losses beyond the staked amount.
• Cricket CX does not guarantee continuous, uninterrupted access to the platform. Maintenance windows, updates and other necessary interruptions will occur. Cricket CX will make reasonable efforts to notify players of scheduled downtime in advance.

13Amendments to Terms

Cricket CX reserves the right to amend these Terms and Conditions at any time. Where changes are material — meaning they affect player rights, financial terms or game rules — Cricket CX will notify registered players via the email or phone number on their account at least 7 days before the changes take effect.

For minor or administrative amendments, Cricket CX may update the Terms and Conditions without advance notice. The date of the most recent update is always displayed at the top of this page.

Continued use of Cricket CX following the effective date of any amendment constitutes acceptance of the updated Terms and Conditions. If you do not accept an amendment, you should stop using Cricket CX and request voluntary account closure before the amendment takes effect.

The most current version of these Terms and Conditions is always the version published at cricketcx.onl/terms-conditions. Older versions are available on request by contacting Cricket CX support.

14Contact Us

If you have questions about these Terms and Conditions, or if you wish to raise a concern, dispute or complaint regarding your Cricket CX account, please contact us through the following channel:

Cricket CX aims to resolve all complaints fairly and promptly. If a complaint cannot be resolved informally through the support team, Cricket CX will provide a formal written response within 14 business days of the complaint being escalated.

These Terms and Conditions, and any dispute arising from them, shall be governed by and construed in accordance with applicable law. By using Cricket CX, you acknowledge that you have read, understood and agreed to all provisions set out in this document.